Meet Our Staff
Main Street Family Services draws on the expertise of our highly skilled, trauma sensitive, and caring staff who guide families to the services they need to reroute their futures toward health and success. We pride ourselves on the strength with which we advocate for families—even those with the most severe of challenges—and our team’s ability to find a creative approach that works for each family’s unique circumstances.
Julie Schultz, LSW, MHP
Julie Schultz is a licensed social worker with the MN Board of Social Work and a Rule 114 Qualified Neutral (mediator) with the State of Minnesota. She has served families since 1990 and has worked in the social work field for 31 years.
Julie began her career working with adoptive families, providing home studies, parent training, and adoptive family parent coaching. Julie has been a school social worker, a parenting educator with ECFE, and an adoptive parent support group leader with NACAC. In 2010, Julie began in-home work with families involved in Child Protection Services, providing supervised visits and parent education.
Julie is passionate about growing personally and professionally. Over the years she has received a Permanency and Adoption Competency Certificate from the Center for Advanced Studies in Child Welfare (PACC) at the University of Minnesota. Julie completed training in Infant and Early Childhood Mental Health from the University of Minnesota, Julie has also completed training in Nurturing Parenting, Circle of Security Parenting, and Restorative Parenting curriculums.
It was in 2016 that Main Street Family Services opened its doors with Julie as the executive director. Julie’s passion is to see families work through their challenges and find the support they need so every family member finds healing, restoration, and belonging.
Jessica Olson, BA
Jessica has worked for Main Street Family Services since 2022 and earned her bachelor’s in psychology from St. Cloud State University in 2023. She has previously provided supervised visitation services for multiple families and is now an administrative assistant while she works on her master’s in counseling.
Jessica believes that all voices should be heard, and our unique differences are what make life beautiful. Her interests are in strengthening relationships, and she enjoys working with families to make a lifelong difference.
Charlotte McDonald, MSW, LICSW
Clinical Manager | Therapist
Char earned her Master’s degree in Social Work from the University of St. Thomas/St. Catherine University in 2011. She is a Licensed Independent Clinical Social Worker by the MN Board of Social Work and has certificates in Infant and Early Childhood Mental Health and Permanency and Adoption.
Char has over 20 years of experience working with children and families in a variety of roles. She has expertise in the child welfare system, infant and early childhood mental health, child development, DC:0-5 assessments, Circle of Security, foster care and adoption, suicide first aid, and attachment.
The majority of Char’s career has been spent working with children and adolescents in foster care, and their birth, foster, and adoptive parents with an array of presenting issues. She has experience working with individuals and families who have experienced trauma, are facing chemical use challenges, have experienced domestic violence, identify with the LGBTQ+ community, and have challenges related to anxiety and depression.
Char uses a variety of therapeutic modalities in her practice while focusing on client and family strengths, including components of cognitive behavioral therapy, trauma-focused cognitive behavioral therapy, family systems, solution-focused therapy, neuroscience, and mindfulness and relaxation. Char carries a small caseload at Main Street Family Services, while providing supervision and oversight to other clinical staff.
Nikki Freeman, LPCC
Nikki has been working in the mental health field for 16 years. She has clinical experience in a variety of settings including community and school-based mental health, college mental health, in-home therapy, therapeutic foster care, behavioral health coaching, and case management.
Eight years ago she began private practice specializing in using a Neurobehavioral Approach with people who have FASD and their families. That practice expanded to include families affected by other neurobehavioral conditions such as ADHD, Autism, and Tourette’s disorder.
Today the focus of Nikki’s practice is to support families affected by neurobehavioral conditions that have not responded to traditional mental health treatment. Often these conditions can be complicated by additional life factors such as history of foster care, adoption, trauma, and other mental health conditions such as depression, anxiety, and post traumatic stress disorder.
This can become very messy and confusing for all involved with supporting the person, but especially stressful for parents and caregivers. Nikki works with parents and caregivers in a family therapy setting to specifically address support for the person with the disorder and works with parents and caregivers individually for their own well being.
Shawntel Dietz, MSW, LGSW
Shawntel Dietz, Licensed Graduate Social Worker (LGSW) earned her Bachelor’s degree in Social Work from The College of Saint Scholastica in 2020 and her Master’s degree in Social Work from Saint Mary’s University in 2023.
Shawntel has been working in the field of mental health and child welfare since 2017. Shawntel’s prior work history involves providing supervised visitation and parent education to families involved with child protection and mentorship to at-risk teens and youth. Shawntel works with a diverse population of individuals and families with a wide range of needs. She specializes in supporting children (ages 6 and up) and youth with trauma and at-risk behaviors. She has experience working with individuals who have/are experiencing trauma, children who have challenges related to Fetal Alcohol Spectrum Disorder, children who have experienced foster care and adoption, women who have experienced domestic violence, individuals who are facing substance use disorders and addictions, children diagnosed with Autism Spectrum Disorder, individuals who identify with the LGBTQ+ community, and families that have been faced with involvement in the child welfare system.
In addition to her master’s level clinical education, Shawntel is trained in Circle of Security Parenting, Restorative Parenting, Adverse Childhood Experiences (ACES), and Normalcy and Reasonable and Prudent Parent Standards. Shawntel uses a variety of therapeutic interventions with her clients, including CBT, person-centered, strength focused, mindfulness and meditation, and play-based interventions.
Diana Hoffman, MSW, LGSW
Diana earned her Master’s Degree in Social Work from Augsburg University. She is a Licensed Graduate Social Worker (LGSW) with the MN Board of Social Work. Diana is also a Rule 114 Qualified Neutral (mediator) for the State of Minnesota.
Diana has over 25 years of experience working with families and children within the child welfare system as well as those struggling with their mental health (both adults and children). Diana is very knowledgeable about family systems, working with community resources and systems, trauma and the struggles we all face, every day. Diana has worked with families helping them join as a team, even when conflict is significant.
Diana is passionate about helping people find their best self. She will meet you where you are at and work with you to find your own sense of peace, whatever that looks like for you. Diana utilizes a variety of therapeutic modalities to assist individuals. These modalities include elements of cognitive behavior therapy, narrative therapy, solution-focused therapy, psychodynamic therapy and a mix of self-care components that include mindfulness, yoga, breathing and positive psychology.
Diana will walk with you through your journey to determine what works for you in a thoughtful and compassionate manner. Diana believes that we don’t spend enough time focusing on our strengths. She would love to help empower you to grow and learn more about you and those that are most important in your life.
Crystal Wimpfheimer, MSW, LGSW
Crystal received her bachelor’s degree in Social Work & Psychology from Minnesota State University in 2011 and her master’s degree in Social Work from Augsburg University in 2022. She is licensed by the Minnesota Board of Social Work as a Licensed Graduate Social Worker.
She has 12+ years of experience working within government programs and health care settings. Her experience includes working with individuals and families across the lifespan. A majority of her experience is with adults living with mental health concerns, developmental disabilities, and physical disabilities. She is also well versed in supporting individuals in the helping profession.
Drew Worthing, LMFT
Andrew graduated in 2018 with his master’s degree in Marriage and Family Therapy from St. Cloud State University.
Andrew has spent much of his career assisting adults and adolescents involved in the legal system. He strongly believes that people are defined by far more than their past or current struggles and is excited to help people identify and be passionate about more effective ways of understanding and navigating their problems.
Andrew also has training in several modalities including cognitive behavioral therapy (CBT), dialectical-behavioral therapy (DBT), eye-movement desensitization and reprocessing (EMDR), and trauma-focused cognitive behavioral therapy (TFCBT).
Family Based Services Team
Kristi Sherman, BA
Supervised Visitation Monitor | Parent Educator
Kristi has a bachelor’s degree in Elementary Education and Speech Communication. She has previously worked as an Educator in a Montessori Academy, a Customer Relations Supervisor at Northwest Airlines and is a mother of four children. Throughout Kristi’s professional and personal experiences she has always made it her goal to establish genuine compassionate connections and uplift and support all people where they are at.
Kristi’s areas of interest are building relationships with parents and their children through interpersonal communication. Kristi enjoys offering parent education that is tailored to the family, fostering curiosity and assisting parents to navigate through difficult, complex situations to strengthen and stabilize their families. Kristi considers it a great honor to be a part of her clients story.
Kristi’s goals while working with families are to offer parents a variety of skills and approaches to add to their “Parenting Toolbox” . It is her goal that parents will be comfortable using a multitude of educational tools so that they can build family units with safe, secure, loving and compassionate family foundations. Kristi enjoys modeling and practicing these educational tools (or skills) with her clients and watching parents integrate these approaches with their children.
Kristi loves everything family and the best days are the ones where she gets to spend time with her adult children and husband. She adores her church and friends and cooking, entertaining and spending time on the lake. She has a passion for animals and has three dogs and approximately 20 chickens (who is counting?) Haha! She attempts to garden and affectionally calls the garden “The land of Chaos” as you never know if or what will grow. God, people, pets and plants are what makes Kristi’s world go round and she feels blessed to be a part of this great adventure called life.
Brooke Kranzler, MA
Supervised Visitation Monitor | Parent Educator
Brooke has a B.A. in Psychology from the University of North Dakota, an M.A. in Sociology from the University of North Dakota, and is a doctoral candidate in Developmental Science at North Dakota State University.
Brooke has worked with North Dakota Family Wellness Extension programs for five years, assisting with the development, updating, research, and execution of programs in topics relating to first-time parents, separating/divorcing parents, kindergarten readiness, adverse childhood experiences, transition to adulthood, and initiatives relating family mealtimes.
She has also had experience working as a university instructor, teaching topics on development and working in mental health and early childhood development settings. Brooke has training in Circle of Security, Restorative Parenting, and extensive knowledge/experience working with ACEs/trauma. She has had extensive experience in human development, working with parenting program content, & has a passion for mental health and trauma-informed care.
Brooke says her goal is to empower clients through education, skill-building, modeling, and compassion. She thinks one of the strongest ways we can help others is through reflective questioning, compassionate listening, and offering a safe place to be an imperfect human to recognize our areas of growth. One of her mottos is “When we know better, we can do better.” Brooke takes this with her to every meeting she has with clients.
Brooke loves spending time in nature, especially exploring MN’s state parks with her family and dog. She and her husband are game night enthusiasts. Brooke loves all things arts and crafts and baking and loves being able to share both of those with others. Aunty is one of her favorite titles, and she spends a lot of time hanging out with her nieces and nephews.
Jessica Schwarzkopf, BSW, MHP
Supervised Visitation Monitor
Jessica has a bachelor’s degree in social work and child development, with a minor in psychology. She has previously worked as a social worker in another state, supporting several families by supervising their time together and helping them build stronger family relationships. As a social worker, Jessica worked on many cases and communicated with many people; she values trust most. Jessica has worked with children in some aspect her whole life and, as a parent herself, she understands the trails of being a tired parent while trying to figure out what’s best for your child.
Jessica’s areas of interest are working with children and building relationships with their parents. She enjoys guiding clients and giving them resources that will strengthen them. Jessica is interested in reading books and gaining more knowledge to help her clients and herself.
Jessica’s goals while working with clients include building family skills, communication skills, and watching relationships grow in verbal and nonverbal skills. She values listening to her clients and hearing where they would like to improve and show progress, no matter the time frame. Jessica’s goal is for families to grow together and be united.
Jessica loves the outdoors and anything in nature. She enjoys relaxing and having quiet time in her garden; she feels refreshed by reading nonfiction and fiction books. Jessica truly values each person as an individual, and her faith keeps her strong.
Amber Wohlers, B.S.
Visitation Monitor | Parent Educator
Amber has a B.S. in Health Psychology from the University of Northwestern-St. Paul and will be pursuing an M.S. in Marriage and Family Therapy in the Spring at Capella University. Her ultimate goal is to help families thrive by understanding their unique dynamics and providing them with the support they need.
In her free time, Amber loves having date nights with her husband, camping, fishing, and movie and game nights. She also enjoys watching her children participate in their activities, such as football and wrestling. Spending quality time with family and friends fills her love tank.
Michelle Becker, BSW, MHP
Visitation Monitor | Parent Educator
Michelle has a Bachelor of Social Work from the College of St. Benedict. She has 40+ years of experience working with adolescents challenged by SED (Severe Emotional Disorders) and their families. She feels rewarded by working with parents of children in treatment settings.
Throughout the years, Michelle has continued to be an active learner. She has learned invaluable lessons from her clients. She has actively participated in various relevant training courses, including but not limited to Zones of Regulation, Neuro-sequential Brain Development, Developmental Repair, Dialectic Behavior Therapy, Restorative Parenting, etc.
Michelle values earning a client’s trust by being honest, sincere, and providing grace. She supports her clients by developing mutual respect that provides the safety and understanding to develop the skills and self-awareness to allow them to build relational bridges.
Michelle is uniquely herself and believes that her clients are uniquely themselves.
“Unfortunately, many appear to be drowning in the vast sea of expectations. My hope is to throw them a lifesaver and coach, support, and cheer them on to learn the skills to swim, and sometimes provide the inspiration to keep swimming when seas get rough, and once they reach the shore and can stand on their own – celebrate and let them go…” -Michelle